Skip to content Skip to navigation

How do I collect money that was sent to me?

Visit your nearest participating outlet with your green book or card ID to collect any amount of up to R5000 per day. Note, you can collect a total of R25000 per month from our Money Market counters. ProvVisit your nearest participating store and provide the teller with the Money Transfer number (M-number) you received from the Sender. You must also have the PIN, that you received from the Sender, and enter it on the pin pad when requested by the teller. The teller could also request your green ID or Smart ID card for security purposes. 

Note: You are allowed to collect a maximum of R5000 per day and a total of R25 000 per month.ide the teller with the Money Market transfer and PIN number you received from the sender and collect your money.


Did we answer your question?

Contact Us

Created with Sketch.Customer Care Line:

0800 01 07 09

Created with Sketch.Operating Hours:

Monday to Saturday

08:00 - 17:00

Sundays and Public Holidays

09:00 - 17:00